Most booked
Emergency plumbing
Burst pipes, hidden leaks, blocked toilets & sinks, no-pressure taps, frozen pipes. One call, any hour — emergencies go straight to the front of the queue.
View service
24/7 Emergency line — open now
One trusted team for your whole property.
Plumbing, heating, electrics, leak detection, handyman work and full renovations — handled by one Gas Safe registered team. No call-out fee, fixed prices in writing, and a real human on the phone, day or night.
Accredited & approved 
Check your response time Enter your postcode for an instant ETA
Tip: active leak? Turn off your stop tap, then call us.
ASAP emergency priority
12 mo guarantee
£5m insured
24/7 365 days
ASAP Emergencies prioritised, day and night
8,600+ Jobs completed since 2011
98% First-visit fix rate on call-outs
4.9★ From 510 verified reviews
Real engineers · uniformed · real London
Uniformed engineers. Our own team. No subcontractors.
When you book PCP, the tradesperson at your door is on our own payroll, in PCP uniform, and the work is signed off by the same business that took your call. One team, one promise, every trade in your home.
Every engineer is uniformed, carries photo ID and is DBS checked — important if you're a landlord with tenants in the property.
What we fix
Every trade, one trusted team.
From a midnight burst pipe to a full bathroom refit — every job handled by our own Gas Safe registered tradespeople, never subcontracted. Fixed quote before we lift a tool.
Boiler & heating
No heat or hot water, error codes, pressure loss, cold radiators, TRV swaps, power flush, smart thermostats — Gas Safe repairs & servicing.
View serviceBoiler installation
New combi swaps, system & cylinder builds, unvented hot-water setups and full central-heating replacement — manufacturer warranties up to 12 years.
View serviceElectrical work
Fault-finding, rewires, consumer-unit upgrades, sockets & lighting, plus EICR certificates. Qualified electricians, fully tested & certified.
View serviceLeak detection
Trace and access without destruction — thermal imaging, acoustic listening & tracer gas. Ceiling leaks, underfloor leaks, damp surveys, fast fixes.
View serviceHandyman & renovations
Doors, locks, fitted storage, decorating and full refurbishments — kitchens & bathrooms. Plus landlord certificates and monthly retainers.
View service Real work · real engineers · real London
Some of our recent work.
Five jobs, five London homes. No stock photos — the same engineers, the same standard of finish you'll get on your own property.
Every job photographed on site. Want to see work like yours? Ask us for local references when you book.
Coverage
Covering homes right across London.
We cover every borough in South & Central London plus the surrounding belt. Pop your postcode in and we'll tell you your live response window.
Bromley BR1–BR8 Greenwich SE10 Lewisham SE13 Croydon CR0/2 Dulwich SE21/22 Clapham SW4 Orpington BR5/6 Sidcup DA14/15 + more →
See full coverage map → 
No surprises. No subcontractors.
The reasons homeowners & landlords pick PCP.
- Fixed price, in writing. You'll know the full cost before we start — no creeping fees, no “while we're here” add-ons.
- Same team, every visit. Our tradespeople are in-house and uniformed — recognise the uniform, recognise the face.
- Gas Safe & fully insured. Reg. #684321, £5m public liability, every gas job done compliantly.
- Real humans on the phone. Day or night, a real member of the team takes the call — never an answering service.
- Tidy as we go. Dust sheets, shoe covers, hoover the lot. Your home is treated like ours.
Reviews
Trusted across London.
★★★★★
4.9 / 5 from 510 reviews on Google, Checkatrade & Trustpilot
★★★★★
“Boiler died at 9pm on a Sunday with two kids in the house. PCP had Daniel on the doorstep by 10:15 with the part on the van. Charged exactly what he quoted on the phone. Unreal service.”
★★★★★
“We had three firms quote for a full bathroom refit — new plumbing, rewired spotlights and fitted units. PCP handled every trade in-house, two weeks start to finish, dust sheets every day. Worth every penny.”
★★★★★
“I manage 14 rental properties and PCP do all my CP12s and reactive work. Compliance pack always lands the same day. They’ve genuinely saved me hours every month.”
★★★★★
“Pinhole leak that two other firms couldn’t find. Sam traced it in twenty minutes with a thermal camera, repaired it the same morning. Old-fashioned trade, modern kit.”
★★★★★
“Full system upgrade — new combi, seven rads, smart thermostat. Quoted on Tuesday, finished on Friday, house warm by tea time. Could not be more pleased.”
FAQ
Frequently asked.
As fast as we can safely get to you. We dispatch the nearest available engineer, and genuine emergencies — gas leaks, major flooding, total heat loss in winter — go straight to the front of the queue. Call us and we'll give you an honest ETA for your postcode there and then.
Three models. Repairs are charged at one flat labour rate (from £75/hour daytime) with a one-hour minimum, then 30-minute increments — and no call-out fee. Set-price jobs (CP12, boiler service, EICR) have a fixed from-price. Installs are quoted free on site. No hidden extras: no parking, fuel, ULEZ or congestion surcharges. Materials at trade cost plus a clear markup, fully itemised.
We cover every borough across South & Central London plus the surrounding belt (BR, CR, DA, SE, SW, KT, SM, TW and more). Use the postcode checker at the top of the page, browse the coverage map, or just call us.
Yes — every gas engineer on our team is registered with Gas Safe Register, the UK's official gas safety body, under registration #684321. You can verify our registration live at gassaferegister.co.uk using that number.
We run landlord packages with discounted rates, priority booking and bundled compliance certificates — CP12 gas safety, EICR electrical reports and PAT testing — with the pack emailed the same day. Talk to us about a monthly retainer.
For an active leak: turn off your stop tap (usually under the kitchen sink or near the front door — clockwise to close), open the cold taps and flush the toilets to drain the system, and move valuables clear. For a gas smell: leave the property, don't touch switches, call the National Gas Emergency line on 0800 111 999 first, then us. For no heat: photograph any boiler error code.
London expertise
Why London property needs a specialist.
Georgian, Victorian, post-war and new-build stock sitting on London clay and historic mains — every borough has its quirks. Here's what makes us different.
01
Hard water & limescale
Much of South-East London sits on the chalk aquifer with hardness well above 280 ppm. Every install we fit factors in scale inhibitors and magnetic filters, with warranty paperwork that survives the service visit.
02
Period-property pipework
One street can mix lead supply pipes, 1970s copper and modern PEX. Our vans carry parts and tooling for all of it — compression, push-fit, soldered, MDPE — so we rarely have to leave to fetch the right fitting.
03
Mains-pressure surprises
Pressure varies wildly across London. Pressure-reducing valves, expansion vessels and accumulators get sized to your actual meter reading, not a generic spec sheet.
04
Conservation areas
Flue terminations and external boilers can need listed-building consent in conservation areas. We know which boroughs require what, and coordinate with the council on your behalf.
05
Block-management protocols
Managing agents often want method statements, RAMS and public-liability certs before an engineer crosses the threshold. We have these ready on every job — no surprise delays.
06
Leaks under finished floors
Concealed pipework under engineered or solid floors is where most damage hides. Thermal and acoustic detection lets us pinpoint the leak and lift only what we have to.
LIVE — engineers on shift
Property emergency? We answer at 3am.
No answering services, no premium-rate numbers. A real member of the team picks up, gives you a fixed price over the phone, and gets an engineer heading your way straight away.